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Your Partner in Health and Wellness


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Phone

123-456-7890

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Email

support@eprescription.co.uk

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Location

123 Anywhere St., Any City, 12345


Support Centre

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Basic Support

Email help for Standard plans

support@eprescription.co.uk

Priority Support

Faster help for Basic and Pro plans

support@eprescription.co.uk

Documentation

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Frequently Asked Questions

What is ePrescription Platform?

ePrescription Platform is an advanced electronic prescription system designed for healthcare professionals. It enables secure, compliant electronic prescriptions with Advanced Electronic Signatures (AES) meeting eIDAS requirements.

How do I get started as a prescriber?

Simply click "Prescriber Sign Up" on our website and complete the Digidentity verification process. Once verified, you can start issuing electronic prescriptions immediately.

Is the platform secure and compliant?

Yes, our platform uses bank-level encryption and meets all NHS e-prescription requirements. We are fully compliant with GDPR, eIDAS Article 26, and healthcare data protection standards.

How do pharmacies access prescriptions?

Pharmacies can access prescriptions through our simple code-based lookup system. No registration required - just enter the prescription code and patient date of birth.

What are the pricing plans?

We offer three simple pricing tiers to suit your prescribing needs:
-> Standard - no subscription fee, £0.80 per signed prescription and Basic support
-> Basic - £5 monthly equivalent, billed £60 annually + VAT per prescriber, plus £0.60 per signed prescription and Priority support
-> Pro - £8 monthly equivalent, billed £96 annually + VAT per prescriber, plus £0.50 per signed prescription and Priority support
Auto top-up is available on every plan. Your GBP balance stays unchanged when you switch plan, and the new per-prescription rate applies immediately.